Technical Support Service — The Heim Group
Technical Support
If you need assistance, our support team is just a call away. We’ll connect you directly to a qualified technician who knows Heim and Rousselle presses inside out. Technical support is here to answer any questions you have about your presses.
Why Heim Technical Support Stands Out
- Deep OEM knowledge — the people who built the presses also support them, so you get 80 years of Heim experience with unmatched insight and expertise.
- American-Manufactured & American-supported — all Heim and Rousselle presses are designed, manufactured, and serviced in the USA, so replacement parts, service calls, and system upgrades are always nearby.
- Fast turnaround & lifetime support — with a massive parts inventory and centralized service hub, requests are handled quickly.
- Comprehensive coverage — from small repairs to full remanufactures, from one-off troubleshooting to scheduled maintenance and operator training — we do it all.
Get Support — It’s Easy
Call us: 708-496-7400
Email: heimservice@theheimgroup.com
Location: Complete Manufacturing, Service & Support — Near Chicago Midway Airport
Have this info ready:
- Press model & serial number
- Description of the issue (symptoms, recent maintenance, error codes or abnormal behavior)
- Any steps already taken to troubleshoot
We’re committed to getting you back online — fast!